Terms of Use

Terms of Use & Privacy Policy

Welcome to the Little Treasures n Trinkets. Before you begin using the service you must agree to following Terms of Use and Privacy Policy

1.  Little Treasures n Trinkets is managed by the owners of Little Treasures & Trinkets Pty Ltd hosted within New South Wales, Australia.

2.  The creation of an account on the website of Little Treasures n Trinkets is deemed to be your acceptance of these Terms of Use and Privacy Policy. Please read them carefully.

Terms of Use – Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Little Treasures n Trinkets Pty Ltd and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Little Treasures n Trinkets Pty Ltd may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Little Treasures n Trinkets Pty Ltd a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Little Treasures n Trinkets Pty Ltd reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

This Website is provided “as is,” with all faults, and Little Treasures n Trinkets Pty Ltd express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Little Treasures n Trinkets Pty Ltd, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Little Treasures n Trinkets Pty Ltd, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Little Treasures n Trinkets Pty Ltd from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Little Treasures n Trinkets Pty Ltd is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Little Treasures n Trinkets Pty Ltd is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Little Treasures n Trinkets Pty Ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of NSW, and you submit to the non-exclusive jurisdiction of the state and federal courts located in NSW for the resolution of any disputes.

These terms and conditions have been generated at termsandcondiitionssample.com.

Privacy & Security

Little Treasures n Trinkets is committed to protecting the privacy of your personal information. As part of this commitment Little Treasures n Trinkets adheres to the requirements established by the Privacy Act 1988 and the National Privacy Principles that form the basis of Little Treasure’s privacy policy.

We act fairly and honestly in all of our customer transactions.

At Little Treasures n Trinkets we want your online experience to be enjoyable and we take care to respect your privacy when you visit our web site. We do this gladly because we know that if you have a good experience with us, you will want to visit our web site again….and maybe even tell your friends about us.

Our primary purpose is to provide a range of baby related products and services to meet our customer’s needs. We collect personal information to ensure that we meet those needs in an efficient, effective and timely manner. We may collect your name, address, phone number and particulars that are necessary to confirm your identity, manage your account, provide services that you have requested or to inform you of related products and services that you may be interested in.

We use the information we collect about you online for two purposes: to facilitate your order and to create a better, more personalised experience for you. Our electronic commerce and privacy standards are derived from the world’s best business practices and we abide by the following principles:

Protection of your details – In this age of Internet shopping, we have learned that customers require peace of mind when it comes to the security of using the Internet. We have taken steps to ensure your credit card details and other personal information is safe by developing and using a secure server and SSL (Secure Socket Layer) encryption (decoding) methods. This safeguards our customer data against misuse, loss or unauthorised access, modification or disclosure.

Information Collection/Use – We collect customer information in order to manage your account, provide services that you have requested or to inform you of other related products and services that meet your needs. For example, when you order online, we need to have your name, e-mail address, mailing address, credit card number and expiration date. This enables us to process your order and to notify you regarding its status (for example, that it is on its way, or if we are temporarily out of stock, etc).

We always tell you who we are and what we intend to do with your information when we receive it. We strive to be open – we will let you know what sort of personal information we hold, how we collect it, how we use and disclose it.

We also ensure that your personal details are accurate, complete and up-to-date when we use or collect them through our verification process.

We only collect personal information by lawful and fair means. This means we are never unreasonably intrusive when it comes to dealing with our customers.

Returns & Exchanges

Little Treasures n Trinkets replaces any products that arrive at their destination faulty or damaged. Notification of faulty or damaged products must be received by our Customer Service Department within 48 hours of your parcel being delivered.
All returns must be unused, in original packaging with tags intact. If a return is not in its original condition the item shall be returned to the customer and redelivery will be charged.

In the instance that we cannot replace the damaged product, a full refund will be offered. Where it is agreed to replace the product or refund the purchase price of the product, the defective product must be returned first before processing of replacement or refund. Under these circumstances, Little Treasures n Trinkets will provide instructions on how to return goods in an appropriate manner.

The customer is responsible for all costs incurred to return parcels to Little Treasures n Trinkets, we recommend a traceable mode of delivery as we will not be responsible for any parcels that are lost or misplaced. An additional postage charge will apply to return the exchanged item to the customer.

We do not refund for change of mind, should a product be faulty or a description misleading or inaccurate we shall gladly refund the item less any discounts or promotions applied to the original order.

Strictly no returns or exchanges on custom made personalised orders, sale or discounted items.

Product colour discrepancies & portrayal – Every effort is made to portray items accurately. Please be advised all computer screen colour settings vary and can affect the way products appear on the viewing monitor. Little Treasures n Trinkets cannot be held responsible for any colour discrepancies. We will make every effort possible to display our products as clearly and accurately as possible.

Cancellations – Should you wish to cancel your order please contact us immediately. If your parcel is yet to be dispatched we shall gladly cancel and refund your order. If the parcel has been dispatched the customer will be responsible for its return.

Please Note: All cancellations incur a 10% restocking charge that shall be debited from the total of the refund.

Manufacturer Only Warranty for some Products – Where there is a manufacturer’s warranty card enclosed please follow the instructions on this card to contact the manufacturer for technical assistance or to make a claim.

Handmade Items are purchased “as is” and without any kind of warranty.

Refunds for Original Shipping Costs on Faulty Items – Original shipping costs will be refunded on products deemed faulty, but only if purchased within three months of being reported faulty. Shipping costs on items sent outside Australia are not refundable.

Note that Little Treasures n Trinkets makes no warranties or representations of any kind for the products being offered. Any warranties made are by the manufacturers themselves. Normal warranty periods apply and vary depending on the individual product.

Terms & Conditions

Little Treasures n Trinkets website is owned and operated by Little Treasures n Trinkets Pty Ltd. By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time.

By purchasing an item on this website and/or engaging with our company, you agree to these Terms and Conditions. Little Treasures n Trinkets may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those amended Terms and Conditions.

Trademarks, Copyrights and Restrictions – All material on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are either the property of, or used with permission by Little Treasures n Trinkets and its related companies. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without the consent of Little Treasures n Trinkets

The use of this website and these conditions is in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under Australian laws. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia

GST (Goods & Services Tax) – All prices advertised are inclusive of GST where applicable. All prices are subject to change without notice. Prices for ordered goods are fixed once your order has been placed. Subsequent prices either up or down will not be retroactively applied to existing orders.

Currency – All prices on are listed in Australian dollars (AUD).

Fraud – Any party engaged in illegal activities involving the use of this website will be subject to Australian civil and criminal sanctions and prosecution. Little Treasures n Trinkets does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

Links to other sites – Little Treasures n Trinkets is not responsible for the privacy practices or the content of other sites that are linked to www.littletreasuresntrinkets.com.

Payment – We prefer Paypal (which allows the user to pay either by Credit Card or bank transfer) or zipMoney (allows laybuy payments) as methods of payment.  Both provide a layer of protection against fraud for our customers.

Promotional Emails – By placing an order with Little Treasures n Trinkets you authorise us to send you our promotional emails, exclusive sale offers and new product updates from time to time. If you do not wish to receive our promotional emails, please reply to your order confirmation with the title ‘unsubscribe’ in the subject line.

Refusal to supply services or products – Little Treasures n Trinkets reserves the right to refuse or discontinue supply or services of any products without notice to persons who are deemed to engage in conduct or activities that Little Treasures n Trinkets believes violates any of the aforementioned terms and conditions.

Shipping & Delivery

Little Treasures n Trinkets use prepaid Australia post satchels to send within Australia and offer flat rates on shipping for weights from 0g to 5kg Australia-wide via Australia Post see their website for costs.

Orders weighing over 5kg will be priced according to Australia Post weights but any order over $100 will be delivered free of charge *! Postage charges are shown at the cart prior to checkout. Loss or damage is not covered by standard postage. Insurance can be placed on any items at the cost to the customer at the customer’s request.  The insurance details are here –> Australia Post Optional extras (domestic postage) and the amount will be added to the total.  Please note this feature will be available to automatically add to cart in the near future. 

If you are an international customer please contact us for insurance quotes and additional information prior to checking out any items. or paying for your cart.

Process Times – All orders are processed within 24 hours of receiving payment.  If they are a made to order item it will be sent to the handmade artisan within 24 hours and will be delivered to you after the Time specified to Make on the item and an email will be sent to confirm it has been dispatched.  If the item is in stock it will be delivered to you within two to four business days (depending on Australia Post). If you require a more immediate form of delivery, simply contact us and this can be arranged.

International Delivery – International orders will be sent via Australia Post Air Mail. Delivery is usually within 5-10 business days, depending on where you live and the weight of your order. Please note that some items are NOT AVAILABLE for international delivery due to the size and weight.

Delivery Instructions – We are happy to provide delivery instructions. However on most occasions Australia Post will not leave without a signature and Little Treasures n Trinkets will not be responsible for missing parcels, when a request to leave goods without signature instruction has been applied.

Incorrect Delivery Address & Returned Parcels – In the instance where an incorrect address is provided or a parcel has been returned to Little Treasures n Trinkets as undeliverable, an additional charge to resend will apply or the customer may receive a refund for the item only.

We have an estimated delivery time listed on all of our products by purchasing the product we assume you have taken note of the estimated delivery time.  When purchasing handmade personalised goods please note that the estimated delivery time also includes the Time to Make which is listed under the Additional Information on each product page.

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